12 Orr Close, Hawkinge, Folkestone, Kent CT18 7QT 07830861693 [email protected] 01/10/91 KRISTINA Suzanne dAW employment experience November 2013 – Present Cedar House Residential Home DEPUTY MANAGER Residents health and well being Dispensing of prescribed medication Ordering medication, counting medication, audits, returns and preparing MAR charts Reviewing care plans To maintain regular contact with residents family’s and other health professionals To check the dairy for daily events Show prospective residents and family around the home Feedback to staff on duty and cascade information Respond to visitors requests and demands and offer appropriate hospitality On call, identified on rota.
Be assistance of manager when needed SENIOR Monitor health and well-being of residents Dispense medication to residents which have been prescribed Monitor tasks are being carried out during the shift and assume overall responsibility in absence of Manager/Deputy Manager Contact Manager/Deputy Manager in an emergency situationRecord and report in medical reports On call, when required Check dairy for daily events Review care plans Take down details for Manager/Deputy Manager in their absence To assist with deliveries Respond to visitor’s requests and demands, and offered appropriate hospitability Attend meetings and training To perform any reasonable duties as required CARER Monito Health and safety, well-being of residents High standard of personal care Ensure home is clean and tidy Answering telephone in a polite and courteous manor Preparing for meal times Report/Record accurately in message book/day book Record all messages Perform any reasonable duties as required To keep up to date with homes policies and procedures Ensure security checks are carried out Ensure the safety of all residents Attend all training and meeting Attend fire evacuation training. Inform the person in charge/Manager of any incidents, accidents or faulty equipment October 2012 -November 2013 Home Care Assistant – SAGA HOMECARE Getting to know clients and their interests and needs Helping with personal care i.e washing, using the toilet and dressing Food preparation and feeding Giving out medication Carrying out general tasks like housework, laundry and shopping Helping clients manage their budget, pay bills and write letters Supporting families to get used to new caring responsibilities Giving emotional and practical support to adults and young people Working with other health and social care professionals to provide individual care and development plans Awake nights in specialist Tracheostomy May 2012 –October 2012 Out of Hours Co-Ordinator – SAGA HOMECARE Dealing with emergency care rota’s outside of normal business hours for all of UK Ensuring call times are kept on schedule Communicating and managing carers Covering sickness and emergency absence of carers Communicating with outside agencies such as Police, social services etc Use of inhouse computing system Having excellent telephone and communication skills Being a strong team player January 2011—May 2012 Sales Assistant – Sainsburys Insuring excellent customer care at all timesWorking departmental team withing large organisation Run department in managers absence Use of inhouse computing system Meet daily targets and deadlines Ordering and stock control Making cross sales April 2009—January 2011 Bar Maid – Cherry Pickers Public House Serving drink to the general publicBeing courteous at all timesDay to day management of the pub when landlord is absent Education and qualifications 2003-2007Pent Valley School, Folkestone, Kent GCSE passed English Literature English Language Science (Chemistry, Physics, Biology) Mathematics Religious Education Art Computer Information Technology French Textiles 2007-2010Canterbury College , Canterbury, Kent NVQ 1 ; 2 ; 3 Hairdressing Passed NVQ Level 1 hairdressing Passed NVQ Level 2 hairdressing Passed NVQ Level 3 Hairdressing 2013-Present Cedar House Residential Home NVQ Health and Social CAre NVQ Level 2 – Passed NVQ Level 3 – Passed Diabetic TrainingOther achievements OCR Level National Certificate ICT awarded ‘A’ Duke of Edinburgh Bronze award Duke of Edinburgh Silver award Try Angle award Personal BII License Current First Aid certificate Goldwell Training personal information I am a reliable, hardworking person with a caring and trustworthy nature. Since working in customer based roles I have acquired excellent listening and communication skills ensuring customer satisfaction at all times. Although I am able to work under my own initiative, I value being part of a team and have always considered myself to be a strong team player. I am renowned for being a quick learner and have a confident and natural ability to adapt to any given situation. references References are available on request