Merriam Webster Dictionary states that a theory of communication is “a theory that deals with the technology of the transmission of information (as through the written word or a computer) between people, people and machines, or machines and machines.” Argyle’s Theory Argyles Theory is about how messages are sent, received and understood. This theory does not work in a group, it is a one on one conversation theory.
It is a 6-stage theory; Stage one – Aim – What do you need? Stage two – Compose/Encode – What you are going to say? Think about your approach. Stage three – Transmit/Deliver – Carrying out the aim Stage four – Receive Feedback – The other person receives the message – does not mean the person will understand what has been said or asked of them. Stage five – Decode – The receiver may have understood already however some may not. If unsure the receiver may make a facial expression if unable to speak. Stage six – Change/Improve – Clarify what you are asking the receiver. If still not understood then you change the words you use.
Tuckman’s Theory This theory is about how groups communicate. It is a 4-stage theory; Stage one – Forming – In this stage no one takes on a role and therefore there is no real leadership, nor is there conflict. Stage two – Storming – People start to take on roles. Decisions are still not made easily however you start to see coherence. Stage three – Norming – Everyone is a lot more confident and start to agree. Stage four – Performing – Everyone is more likely to speak up and there is a shared vision.
An example of Argyles Theory being used in a health and social care setting You are a nurse