Customer

Blacklane (on demand transportation startup) was The company was co-founded by Jens Wohltorf, an ex-Principal at the Boston Consulting Group and Frank Steuer, former managing director of SemperLink GmBH and founder of telephony startup Firstfon in 2011 and its based in Berlin, Germany. Currently, Blacklane’s footprint covers 500 airports globally in 250 cities, and more…

Marketing can be defined as a business functions that focuses on recognizing customer needs, identifying targets and applies products and services to serve these markets. It also includes promoting of products and service with the selected marketplaces. Marketing is very essential to the success of a business, large, medium or small with its main concentration…

This article introduces an innovative strategy called CRM (Customer-relationship management) by which some wireless companies use to evolve their call centers. The author provides a new strategy in concerned with Chinese peoples’ traditional skill in negotiation, China’s economic model and Chinese government’s policy. In the first part of this article, the author summarizes the foreign…

The key objective is to avail the financial service that satisfy the need of the user or consumer without any discrimination. Its where Individual people and business institution have access to useful and reasonable priced financial products and services that satisfy the need of an individual and are delivered to them in a sustainable and…

Architecture organizes and structures space for us, and its interiors and the objects enclosing and inhabiting its rooms can facilitate or inhibit our activities by the way they use this language”(Lawson pg.6). Casinos are tough and competitive markets that strive to out do one another in promotions, amenities and overall design. A critical analysis of…

It has established a popular, branded destination Web site for self-directed investors. It offers automated order placement and execution, along with a suite of products that can be personalized. (Dow Jones Interactive) As of September 30, 1999, Etrade had 1,551,000 active brokerage accounts, up 185% for the year, with assets held in customer brokerage accounts…

INFLUENCE OF ELECTRONIC DELIVERY CHANNELS ON CUSTOMER SATISFACTION IN SAVINGS AND CREDIT COOPERATIVES, A CASE FOR MWALIMU NATIONAL SACCO JOANNE RUTH TAMBASI A research project proposal submitted in partial fulfillment for the requirement of award of a degree of masters of Arts in project planning and management of the University of Nairobi 2018 DECLARATIONThis research…

The principles of customer service may vary, due to the different types of approach and methods different organisations portray for effective customer satisfaction. However, here are seven customer service principles that can help an organisation transform its support operations and deliver the best experience to customers every time. Supporting customers as a team- likewise most…

The distribution channels operated by the company can be classified into upstream distribution channel and downstream distribution channel. The upstream channels will be designed in a way to reduce inventory and warehousing costs whereas the downstream channels will be managed with a direct selling model to customers based on real time demand so as to…

Introduction: A Spanish Retailer base company founded in 1975 by Amancio Ortego. Zara is main brand of Inditex group which is world’s largest apparel retailer. Initially named the store Zorba after the film Zorba the Greek, but after learning there was a bar with same name, Ortego renamed it as Zara. In 1988 company start…