Sociology Page 5

This article introduces an innovative strategy called CRM (Customer-relationship management) by which some wireless companies use to evolve their call centers. The author provides a new strategy in concerned with Chinese peoples’ traditional skill in negotiation, China’s economic model and Chinese government’s policy. In the first part of this article, the author summarizes the foreign…

It is a type of communication that involves ethics and is done keeping these in regard i.e, a system of morals and values relating to human conduct, with respect to rightness and wrongness of certain actions and to goodness and badness of motives and actions. These maintain a kind of truthfulness and sincerity in the…

They always find themselves in gatherings. In this journey of life people need friends. People share their joy and sorrows with their friends and families. There can hardly found some guys who don’t make friends. People make friends in many ways and in different places. You have to be friendly , talkative , loyal, helpful,…

Media deprivation exercise. I did it. During the weekend I did a media deprivation exercise lasting for 48 hours (two days). While the experiment yielded a mixed result, it certainly made me aware of some of my habits and provided incentives to make changes in how I spend my time. ignoring media inputs was difficult…

The word ‘Centric’, is defined as the essential radical centre of all customer requirement. Customer-centric information systems is an approach used in designing and developing a new product initiative, that replicates the essential needs and requirements of the core end user. In this reading, we see how the authors, Borkowski, et al., discuss the implementation…

The American Marketing Association states “a brand as a name, feature, symbol or design that is meant to identify the goods and services of an organization and distinguishes them from those of competitors or other organizations” . However, it can further be said that identifying and differentiating of a product or service only makes sense…

Communication is the process of exchanging information, usually via a common protocol. Protocol which means that the system of rules and acceptable behaviour used at official ceremonies and occasions. According to research, “Medicine is an art whose magic and creative ability have long been recognized as residing in the interpersonal aspects of patient-physician relationship.” A…

As a child, I was fascinated about the night sky, reaching the planets, stars and knowing more about what lies beyond earth. My father who was working for ISRO (Indian Space Research Organization) used to educate me on how a rocket works and benefits of sending satellites from earth to outer space. This background drew…

When it comes to the methods of communication there are several channels of communication for internal and external message sharing. That each channel has advantages and disadvantages that optimize organizational communication. Face to face communication is the most common preferred communication channel if clarity of message is a main factor. Advantage: it allows individuals to…

Counseling is the point at which somebody need assistance, because of any troublesome circumstance that they are in. Directing is when two individuals consent to meet secretly and continually for a timeframe, so the client can get help. It is unique in relation to some other relationship as it is centered 100% around the client….